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Analyzing User Behavior
Learn how to start, sort and set up advanced settings for your Recordings.
Understand the different types of Heatmaps, how to set them up and how to use advanced heatmap settings.
Set up tracking for a Form on your website and understand the Hotjar Form Report.
Create Funnels to help identify the biggest barriers in conversions and help improve your flow.
Collecting Feedback From Users
Feedback Tools Advanced Settings
Learn more about settings and functionality for Polls, Surveys, Incoming Feedback and Recruiters.
Check out how Recruiters allows you to recruit your own visitors for user testing.
Set up Polls to ask your visitors an unlimited number of questions directly on your site.
Learn how Surveys helps you gain insight from your users directly on your site and via embedded Survey links.
Use Incoming Feedback so your visitors can show you what they love and what needs improvement on your site.
Understand your Hotjar Account and how to make changes within the platform.
Sites and Organization Settings
Manage your Users, Sites and Organizations.
Using Hotjar for Clients
Check out our information on using the Hotjar platform as an agency.
Adjust your payment information, invite teammates to receive invoices and upgrade/downgrade your account.
What is Hotjar?
Get a general understanding of the Hotjar platform and see an overview of Hotjar's features.
Privacy, Security and Operations
Find detailed insight related to Privacy, Security and Data Protection.
Does Hotjar Record All Visitors?
Review the reasons a visitor might not be recorded and how sampling works.
Read about the platforms that can be easily used with Hotjar and how to set them up.
Hotjar Product Information
Still need help?
- Get help with common questions or reach out to our support team.
- Just getting started? Join one of our interactive weekly webinars, walking you through how to use Hotjar.