Go to Hotjar.com to copy the code from the Hotjar admin.
Log into your LightCMS website.
Go to your Content page
Click on the Page Settings cogwheel on the right
Click the Advanced tab
Scroll down to the HTML head section
Paste the Hotjar Tracking Code exactly as you copied it in this field
Click Save my changes at the bottom
Your Hotjar Tracking Code is now installed.
Inserting the correct tracking code
Currently, you will need to edit your tracking code for it to work with LightCMS.
Please replace the second to last line in your tracking code as follows:
Replace:
})(window,document,'//static.hotjar.com/c/hotjar-','.js?sv=');
With:
})(window,document,'//static.hotjar.com/c/hotjar-','.'+'js?sv=');
Your Hotjar Tracking Code is now installed.
Clear Browser Cache
To ensure that the script is working correctly, clear your browser cache before returning to the store to test the script.
Once you have added the Hotjar Tracking Code to your site, you will need to wait a few minutes for Hotjar to check if it is installed correctly. This usually happens the moment your site is loaded with the Hotjar code on it (you can visit the page yourself to speed it up). Once Hotjar has detected the Tracking Code on your site, the Site Dashboard will show a notice like the one below:
Note
If sometime after installing the Tracking Code your website undergoes a major design change where themes and template files are replaced or content in your <head></head> tags or anywhere else the tracking code is installed, are replaced, it's a possibility you will need to re-install the Tracking Code.
After making major design changes, please check to ensure your Tracking Code is still installed.
Once your Tracking Code is installed
You can start using any of Hotjar's 8 features: Heatmaps, Recordings, Forms, Funnels, Polls, Surveys, Recruiters and Incoming Feedback. Have a look at the guides below to get started.
- Creating Your First Heatmap Report
- How to Start Recordings
- Creating Your First Form Report
- Creating Your First Funnel Report
- Creating Your First Poll
- Creating Your First Survey
- Creating Your First Recruiters Widget
- Starting to use Incoming Feedback
Next Steps
- Add users to your organization.
- Add sites to your organization.
- Understand the difference between Accounts, Organizations, and Sites.
- Use Hotjar for your clients.