WiX will only allow custom tracking codes to be installed on sites with a Premium Plan and with a connected Domain.
Login to your WiX account.
Navigate to the site you'd like to install Hotjar.
View Site Manager page.
Check your Plan status.
Ensure you are on a Premium Plan and have a Domain connected to your site.
Navigate to the Tracking & Analytics section.
Click on the + New Tool button and select Custom.
Paste your Hotjar Tracking Code into the code snippet textarea.
Make sure to name the tool Hotjar, select Load code once and select Head within Place Code in.
You should now see your Hotjar tool in the WiX Tracking Tools & Analytics section and your Hotjar Tracking Code is now installed.
Once you have added the Hotjar Tracking Code to your site, you will need to wait a few minutes for Hotjar to check if it is installed correctly. This usually happens the moment your site is loaded with the Hotjar code on it - you can visit the page yourself to speed the process up. Once Hotjar has detected the Tracking Code on your site, the Site Dashboard will show a notice like the one below:
Features of WiX We Currently Do Not Support
Although WiX now allows the installation of custom tracking codes like Hotjar, there are still some features of WiX that we cannot collect data from:
- WiX Stores
- WiX Forum
- WiX Pro Gallery
- WiX Events
Once your tracking code is installed
You can start using any of Hotjar's 8 features: Heatmaps, Recordings, Forms, Funnels, Polls, Surveys, Recruiters and Incoming Feedback. Have a look at the guides below to get started.
- Creating Your First Heatmap Report
- How to Start Recordings
- Creating Your First Form Report
- Creating Your First Funnel Report
- Creating Your First Poll
- Creating Your First Survey
- Creating Your First Recruiters Widget
- Starting to use Incoming Feedback