Issue with Wix integration that may prevent our Tracking Code verification
This issue does not impact your collection of data or your experience with Hotjar. Wix sites that utilize the Pages feature can have multiple Tracking Codes being loaded at the same time, preventing Hotjar from verifying correct Tracking Code installation. We are currently looking into this issue with the team at Wix.
Make sure you have a connected domain
Only Wix sites with connected domains can use Hotjar tracking.
Log into Wix and go to the site dashboard you'd like to install Hotjar on.
Select Marketing Tools.
Then choose Marketing Integrations and click Go For It under the Hotjar integration.
Click Connect Hotjar.
Paste your Hotjar Site ID into the field that appears.
Click save and you're all set!
If you have multiple domains
You'll need to select the domain to track if you have multiple domains on Wix.
You should now see your Hotjar tool in the WiX Marketing Integrations section and your Hotjar Tracking Code is now installed.
Once you have added the Hotjar Tracking Code to your site, you will need to wait a few minutes for Hotjar to check if it is installed correctly. This usually happens the moment your site is loaded with the Hotjar code on it - you can visit the page yourself to speed the process up. Once Hotjar has detected the Tracking Code on your site, the Site Dashboard will show a notice like the one below:
Features of WiX We Currently Do Not Support
Although WiX now allows the installation of custom tracking codes like Hotjar, there are still some features of WiX that we cannot collect data from:
- WiX Stores
- WiX Forum
- WiX Pro Gallery
- WiX Events
Once your tracking code is installed
You can start using any of Hotjar's 8 features: Heatmaps, Recordings, Forms, Funnels, Polls, Surveys, Recruiters and Incoming Feedback. Have a look at the guides below to get started.
- Creating Your First Heatmap Report
- How to Start Recordings
- Creating Your First Form Report
- Creating Your First Funnel Report
- Creating Your First Poll
- Creating Your First Survey
- Creating Your First Recruiters Widget
- Starting to use Incoming Feedback
Next Steps
- Add users to your organization.
- Add sites to your organization.
- Discover the difference between Accounts, Organizations, and Sites.
- Use Hotjar for your clients.