This guide will outline two approaches that you can take to install Hotjar on your Wix site.
It also covers the Features of Wix that Hotjar does not support.
Make sure you have a connected domain
Only Wix sites with connected domains can use Hotjar tracking.
Manual installation
Log in to Wix and go to the site dashboard you'd like to install Hotjar on.
Find your Hotjar Tracking Code script.
Follow the steps in the Hotjar installation guide to locate your Tracking Code script and use that in the next step to embed the script in your site.
Embed the script in the Head of your Wix site.
Visit this page in the Wix help center and follow the steps to embed the custom code in your site.
Verify the installation.
After applying the changes, check your Site dashboard to verify the installation.
Hotjar Integration for Wix
The Hotjar integration may not be available
We have received reports that the Hotjar integration is not available within Wix. If the integration does not appear, please use the manual installation process. Our team will work on a fix for the integration.
Log into Wix and go to the site dashboard you'd like to install Hotjar on.
Go to Marketing Integrations.
Under the Hotjar integration, click Go For It.
Click Connect Hotjar.
Paste your Hotjar Site ID into the field that appears.
Click save and you're all set!
If you have multiple domains
You'll need to select the domain to track if you have multiple domains on Wix.
You should now see your Hotjar tool in the WiX Marketing Integrations section and your Hotjar Tracking Code is now installed.
Once you have added the Hotjar Tracking Code to your site, you will need to wait a few minutes for Hotjar to check if it is installed correctly. This usually happens the moment your site is loaded with the Hotjar code on it - you can visit the page yourself to speed the process up. Once Hotjar has detected the Tracking Code on your site, the Site Dashboard will show a notice like the one below:
Features of Wix that Hotjar does not support
Although Wix now allows the installation of custom tracking codes like Hotjar, there are still some features of Wix that we cannot collect data from:
- Wix Stores
- Wix Forum
- Wix Pro Gallery
- Wix Events
Once Your Tracking Code is Installed
You can start using any of Hotjar's features: Heatmaps, Recordings, Surveys, and Incoming Feedback. Have a look at the guides below to get started.
- Creating Your First Heatmap with Snapshots
- How to Start Continuous Heatmaps
- How to Start Recordings on Basic Plans
- How to Start Continuous Recordings
- Creating Your First Survey
- Starting to use Incoming Feedback
Next Steps
- Add team members to your organization.
- Add sites to your organization.
- Understand the difference between Accounts, Organizations, and Sites.
- Use Hotjar for your clients.