Smarty Templates

Go to hotjar.com to copy the Tracking Code from the Hotjar admin

You can put the Hotjar Tracking Code directly into a template file (usually header.tpl).

Paste the Tracking Code inside the {literal}{/literal} tags.

For example:

<script type="text/javascript">
 {literal}
   (function(h,o,t,j,a,r){
      /* ... rest of hotjar tracking code ... */
   })(window,document,'//static.hotjar.com/c/hotjar-','.js?sv=');
 {/literal}
</script>

The actual Tracking Code that is placed in your Prestashop template file must have the {literal}{/literal} tags placed around them as shown in the example above. Please copy the Tracking Code from your Hotjar dashboard. Then add {literal} just before the first (function... line in the code and the {/literal} just before </script>

Without the literal tags, your website may only render a blank white page.

Your Hotjar Tracking Code is now installed.

Once you have added the Hotjar Tracking Code to your site, you will need to wait a few minutes for Hotjar to check if it is installed correctly. This usually happens the moment your site is loaded with the Hotjar Tracking Code on it - you can visit the page yourself to speed the process up. Once Hotjar has detected the Tracking Code on your site, the Site Dashboard will show a notice like the one below:

Once your Tracking Code is installed

You can start using any of Hotjar's 8 features: Heatmaps, Recordings, Forms, Funnels, Polls, Surveys, and Incoming Feedback. Have a look at the guides below to get started.

• Creating Your First Heatmap Report
• How to Start Recordings
• Creating Your First Form Report
• Creating Your First Funnel Report
• Creating Your First Poll
• Creating Your First Survey
• Starting to use Incoming Feedback

Next Steps

• Add users to your Organization.
• Add Sites to your Organization.
• Discover the difference between Accounts, Organizations, and Sites.
• Use Hotjar for your clients.