Accepted Payment Methods
Credit card and PayPal is accepted for all Hotjar plans.
Payment by invoice and bank/wire transfer is available to customers who commit to a yearly billing cycle with a committed spend of at least $/€ 389 per month.
| Payment Method |
Observe/Ask |
Observe/Ask Scale Plans and accounts paying $/€ 389+ per month |
|
Credit Card
|
✅
|
✅
|
|
PayPal |
✅ |
✅ |
|
Invoice & Bank/Wire transfer |
✅ (for yearly payment only) |
Currency
Hotjar plans for European customers will be billed in Euros. Customers outside of this region will be billed in U.S. dollars.
Payment Troubleshooting
If you've been unable to make a payment using one of the accepted payment methods listed below, check out our article Why hasn't my payment method gone through?