Hotjar plans for European customers will be billed in Euros. Customers outside of this region will be billed in U.S. dollars.
If you've been unable to make a payment using one of the accepted payment methods listed below, check out our article on Why hasn't my payment method gone through?
| Payment Method |
Ask/Observe |
Scale Plans and accounts paying $/€ 389+ per month |
|
Credit Card
|
✅
|
✅
|
|
PayPal |
✅ |
✅ |
|
Invoice |
✅ (for yearly payment only) |
|
| Wire-transfer |
✅ (for yearly payment only) |
Paying with your PayPal Balance
If you'd like to pay with your PayPal Balance, you also need to choose another payment method (card or bank account) as a backup. PayPal will check if you have funds in your balance and will only bill the backup payment method if there isn't enough to cover your subscription amount.