Accepted Payment Methods
Only one payment method can be added to an account. This includes credit cards, where only one credit card at a time can be registered on an account.
Credit Cards:
Accepted for all plans.
- Visa
- MasterCard
- Maestro
- American Express
- Discover
PayPal:
Accepted for all plans.
Invoice & Bank/Wire Transfer:
Available only when committing to a yearly billing cycle that involves a spend of at least $/€ 389 per month.
Currency
Hotjar plans for European customers will be billed in Euros. Customers outside of this region will be billed in U.S. dollars.
Payment Troubleshooting
If you've been unable to make a payment using one of the accepted payment methods listed below, check out our article Why hasn't my payment method gone through?