If you’re on either our Basic Plan or Plus Plan and need a greater snapshot size, you will need to upgrade.
Upgrading is quick and easy. Follow the steps below:
Click Plans & Billing at the top right corner.
Select a plan from the drop-down menu
Select Apply Change
Then enter your Organization details
Enter your credit card details or select Paypal as a payment method.
After clicking Set Payment Method, follow the instructions and provided that your credit card information is correct, your upgrade should be successful.
Interested in Our Enterprise Plan?
Hotjar also offers Enterprise-grade data collection, allowing you to scale up your sample size, or eliminate it entirely.
Contact us now for a no-obligation consultation.
Do you want to downgrade your plan instead?
Click here for more information on how to do that .