The HubSpot integration allows HubSpot users to automatically have Hotjar Poll responses appear in their contact timeline. In order to use this integration, you will need the following:
- Active HubSpot and Hotjar accounts.
- The HubSpot Tracking Code and the Hotjar Tracking Code need to be installed on the site.
Activating the HubSpot integration
Log in to your HubSpot account and note down the Hub ID.
Your Hub ID is available in the upper right corner.
Go to the Hotjar integrations page.
Select the site where you want to activate the integration.
Expand the HubSpot section and enter the Hub ID from before.
Click the Connect With HubSpot button.
Click the Authorize button.
This will allow Hotjar to post events to HubSpot as they occur. You will now be returned to the Hotjar interface. At this point, your Hubspot integration should show as active.
Verifying that the integration works
To verify that the integration is working properly, we suggest following the steps to create a new Poll and submit a Poll response yourself.
The steps below will only work if your user is already in your contacts list. If it isn't, you can add a HubSpot form to your site and fill in the details to automatically add yourself to your HubSpot contacts list.
Create a Poll in Hotjar.
Visit the page where the Poll is set to display and respond to the Poll.
Find the contact in HubSpot and view their timeline.
Click the Filter timeline button and check Hotjar in the list that appears.
The Poll response should now appear in the timeline.