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Hotjar Learning courses are live 🎓

Hotjar now has a beta training platform with courses on how to get the best out of Hotjar. Try out our How to install the Tracking Code course today!

This guide shows you how to install Hotjar on Magento 2.3.1 or newer. 

Hotjar has chosen not to support older versions due to incompatibilities with JavaScript libraries used with Magento 1. This incompatibility also affects Magento Enterprise Edition 1.14 and lower. Magento 1 will reach its end of life in June 2020.

Hotjar only supports Magento 2.3.1 or newer 

A known bug in versions of Magento older than 2.3.1 will cause your site checkout to break when using Hotjar. You will need to upgrade to Magento 2.3.1 or newer to install Hotjar.

Go to your Hotjar Overview page, and copy the Hotjar Tracking Code.

From the Admin menu, select Content, then Configuration.

Open the Content Menu, and click Configuration, underneath the Design heading.

Click Edit in the Action column for the site you want to add Hotjar to.

Edit will be found in the 5th column from the left.

Click to expand the HTML Head section.

Paste the Hotjar Tracking Code in the Scripts and Style Sheets box.

Look for Scripts and Style Sheets under the HTML Head section

Click Save Configuration.

Verify the installation from your Hotjar Overview.

Keep Tracking Code in mind when making design changes

If after you install the Tracking Code, your website undergoes a major design change check to ensure your Tracking Code is still installed.

Getting Started with Hotjar

After installing the Tracking Code, you can start using Hotjar's tools. Have a look at the guides below to get started.

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