Hotjar allows you to choose when you would like a Poll or Survey invite to appear on a targeted page. Currently, these tools can be configured to appear based on one of the following behavior triggers:
Poll and Survey behavior trigger options include:
- Immediately after the page loads.
Once your site is fully loaded and the Hotjar Tracking Code has been triggered, the Feedback widget will show.
- After a delay of x seconds.
The user will need to remain within the same URL for the length of the delay in order for the widget to be triggered.
- When a user is about to abandon the page on a desktop device.
Abandonment widgets only work for Desktop devices. They are triggered when the mouse moves towards the "X"/exit button in the top corner of the browser.
- When the user scrolls halfway down the page.
Once the user reaches 50% down your page, the widget will be triggered.
The Survey behavior options are available under Survey Invite - Behavior.
In addition, Polls have some persistence configurations, to allow you to determine whether or not the Poll will be shown to users more than once.
Poll persistence options include:
- Until they submit a response.
This is the default option. The widget will show to the targeted users until they submit a response (or collapse it).
- Only once, even if they did not respond.
This option will make a widget only show once for every user.
- Over and over, even if they submit a response.
This option allows you to show the same widget multiple times to the same user if they fit the targeting parameters you define.
The Poll behavior and persistence options are available under step 5 - Behavior.