Hotjar Funnels and Forms have been retired
Head to our recent blog post for more information on our decision. Forms and Funnels will be fully retired by December 14th, 2020 for all accounts. Accounts made after August 24th, 2020 will not have access to these tools.
In the meantime, we compiled a few workarounds on how you can use our other tools to track your funnels and forms.
Click on NEW FUNNEL from the funnels section.
This will load the funnel creation page which will allow you to specify what pages you want your funnel to track.
Give your Funnel a name.
Enter the pages you want your Funnel to track.
Need help with page targeting?
For more information on how to target specific pages, read our Page Targeting Explained article.
Create the Funnel.
Once you add a Funnel to Hotjar, it will appear in your Funnels list.
View your Funnel.
To see your Funnel, click the VIEW FUNNEL button.
You can view historical data with Funnels
Funnels can analyze data retroactively, even from before setting the Funnel report up. As long as a Tracking Code was present on a page listed in the Funnel setup, your Funnel will contain data collected from the past 90 days.
Example of a Funnel
If you know for a fact that your Funnel should contain data but you are seeing no or incomplete data, check our troubleshooting article for more information on why this could be happening.
On June 10th, 2019, we identified an issue where our ability to generate new Funnel data before May 26th, 2019 was lost. When creating a new Funnel, for Tracking Codes installed before May 26th, 2019, data will only show collected after May 26th. You can read more about this in the Issue with Funnel data incident report.