Unless you are invited to join an Organization, once you have set up an account on Hotjar, you will automatically become the Account Owner.
As an Account Owner or Admin, you can invite your colleagues and clients to the Organizations you create with either Read Only, Read & Write, or Admin permissions.
The table below explains the differences between these permissions:
|Action||Read Access||Read & Write Access||Admin Access||Account Owner|
|View Items & Reports||Yes||Yes||Yes||Yes|
|Enable & Disable Items||-||Yes||Yes||Yes|
|Add/Edit/Delete User Permissions||-||-||Yes||Yes|
|Manage IP Blocking||-||-||Yes||Yes|
|Alter Account Settings||-||-||-||Yes|
|Manage Plans & Billings||-||-||-||Yes|
User permissions are by Organization
User permissions will apply per Organization, meaning all the sites that are listed under the Organization. It is important to review the sites under each Organization when giving colleagues/clients access to ensure only sites they should have access to can be seen in their Hotjar dashboard.