Once you have setup an account on Hotjar, you will automatically become the Account Owner , unless you are invited to join an Organization.
You will be able to invite your colleagues and clients to the Organizations you create. Whenever you invite somebody to your account, you can choose to set them to Read Only, Read & Write, or Admin.
The table below explains the differences between these permissions:
|Action||Read Access||Read & Write Access||Admin Access||Account Owner|
|View Items & Reports||Yes||Yes||Yes||Yes|
|Enable & Disable Items||-||Yes||Yes||Yes|
|Manage IP Blocking||-||-||Yes||Yes|
|Add/ Delete Organization||-||-||-||Yes|
|Alter Account Settings||-||-||-||Yes|
|Manage Plans & Billings||-||-||-||Yes|
User permissions for Agencies
User permissions in an Agency set up will apply per Organization. Whichever sites are listed under a specific Organization, the user will have access to when give access to an Organization.