As an account owner, you can transfer ownership of the Hotjar account to an associate or a client.
Ownership change is for the entire Account, not just Organizations.
For more information, visit our documentation regarding the differences between Accounts, Organizations, and Sites.
Go to your Preferences.
Select Change Account Owner
Submit your password and agree to the new terms.
Our Account Owner left the company, what do I do?
If you no longer have contact with your Account Owner, you will need to contact our support team in order to verify ownership of the account.