Exporting responses is currently only available for our Feedback Tools and Heatmaps
Recordings cannot be exported or downloaded.
Responses can be exported from all of our Feedback widgets, including Polls, Surveys, and Incoming Feedback.
Go to the dashboard of the tool you'd like to export data from.
Click View Responses.
Select the Download All cloud icon.
Choose the desired format to download the responses. For Feedback tools, responses can be downloaded in CSV or XLSX format.
There is a max number of responses you can download
If there are over 10,000 responses, the CSV must be imported into Excel to allow the downloaded file to open. CSV files can be imported within Excel by going to File > Import > CSV. Reach out to support if you run into any issues opening your downloaded file.
An example of how to download all the responses collected from a Poll widget.