Hotjar Polls allow you to customize the path your poll respondent may take.
Here's an in-depth guide on how that logic works, along with an example illustrating the different options and how they are used.
Types of Paths
If you have more than one question in your Poll, you’ll have a chance to decide which question your visitor should see next.
Question Logic Options
All question types have 3 logic options in common:
- Next question: This will take them to the next question in numerical order.
- Specific question: You want them to go to specific question after they answer, regardless of what they answer.
- Thank you: This will show the visitor the Thank You message and end the Poll.
Radio button questions and Rating questions have an additional logic option:
- Specific question based on answer: You want them to go a specific question based on the answer they have provided.
Example of a Poll using question logic
When you create a Poll, each question gets a number. In the diagram below this table, we provide a visual representation of how the Poll logic can take the user through a certain path.
|Question||Question Text||Question Type||Logic Type||Answers||Logic|
|1||Would you like to take a brief Poll?||Radio Buttons||Radio Buttons||
If yes, go to next question (Question: What is your favorite color?)
If no, go to Thank You Message.
|2||What is your favorite color?||Radio Buttons||Specific question based on answer||
If red, go to next question (Question: What is your favorite red food?).
If blue, go to Q4 (Question: What is your favorite blue food?).
If Other, go to Thank You Message.
|3||What is your favorite red food?||Short answer||Specific Question||Freeform text||
Choose the question the visitor sees next (Question: Why is that your favorite food of that color?).
|4||What is your favorite blue food?||Short answer||Next question||Freeform text||Take visitor to the next question in the order (Question: Why is that your favorite food of that color?)|
|5||Why is that your favorite food of that color?||Short answer||Thank You Message||Freeform text||Takes visitor to the Thank You Message.|
|6||Thank You for participating.||Thank You Message||Ends the Poll||No answer||Ends the Poll.|