From Friday July 1, 2022 we're moving accounts that were created before April 20, 2022 to our updated pricing model.
Under the updated pricing model, we've grouped Surveys and Feedback into a separate product called Ask that’s priced based on the number of responses you want to collect across Surveys and Feedback. Heatmaps and Recordings will be grouped into a separate product called Observe and will still be priced based on the number of daily sessions.
Both products, Observe and Ask, will have the Basic (free), Plus, Business, and Scale plans available, and the selected plan can be different for each product.
See the Updating our pricing model blog post for all the details on this update.
This article is about cookies set by the hotjar.com website and not about Hotjar Tracking Code cookies
If you're looking for information on cookies set by the Hotjar Tracking Code, see the article Cookies Set by the Hotjar Tracking Code.
Cookies are small pieces of data that a website adds to a user’s browser. They can provide both essential and useful purposes.
Cookies are set when you visit the Hotjar website at hotjar.com and you can opt out of non-essential cookies that have been set. The Hotjar Tracking Code is also installed on hotjar.com and cookies that are specific to the Hotjar Tracking Code may also be set.
This article provides more detail about cookies that are set by hotjar.com and answers some common questions we receive.
Cookies on hotjar.com FAQ
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As a website visitor, how can I opt out of Hotjar cookies?
To opt-out of non-essential cookies that have been previously accepted when visiting hotjar.com, follow these steps:
- Visit https://hotjar.com.
- Scroll to the bottom of the page and click Cookie settings.
- Click each of the toggles to turn off Marketing, Analytics, and Functional cookies.
- Click Confirm My Choices.