To function properly, like most tracking tools, Hotjar stores first-party cookies on your visitor's browser. This is needed to display the correct content to your visitors.
Visitors with Disabled Cookies
Hotjar does not track or record visitors which have cookies disabled. As a matter of fact, the Hotjar script doesn't even initialize its different components if it detects that cookies are disabled. Learn more
Cookies that Hotjar stores on your visitor's browser which expire automatically after 365 days:
| Cookie Name | Description |
| hjClosedSurveyInvites | This cookie is set once a visitor interacts with a Survey invitation modal pop-up. It is used to ensure that the same invite does not re-appear if it has already been shown. |
| _hjDonePolls | This cookie is set once a visitor completes a Poll using the Feedback Poll widget. It is used to ensure that the same Poll does not re-appear if it has already been filled in. |
| _hjMinimizedPolls | This cookie is set once a visitor minimizes a Feedback Poll widget. It is used to ensure that the widget stays minimized when the visitor navigates through your site. |
| _hjDoneTestersWidgets | This cookie is set once a visitor submits their information in the Recruit User Testers widget. It is used to ensure that the same form does not re-appear if it has already been filled in. |
| _hjMinimizedTestersWidgets | This cookie is set once a visitor minimizes a Recruit User Testers widget. It is used to ensure that the widget stays minimized when the visitor navigates through your site. |
| _hjDoneSurveys | This cookie is set once a visitor completes a survey. It is used to only load the survey content if the visitor hasn't completed the survey yet. |
| _hjIncludedInSample | This cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate Heatmaps, Funnels, Recordings, etc. |
| _hjShownFeedbackMessage | This cookie is set when a visitor minimizes or completes Incoming Feedback. This is done so that the Incoming Feedback will load as minimized immediately if they navigate to another page where it is set to show. |