Once you’ve successfully verified the installation of the tracking code on your website and set-up either Analytics or Feedback tools, how long will take until you start seeing data on your platform?
Hotjar will begin collecting data in real-time and processing occurs in near real-time so you can expect to start seeing results within 60 minutes.
Three things can have an impact on how quickly you begin seeing results:
- Processing time: Our systems will typically process data within 15 minutes.
- Page targeting: Are you using advanced page targeting rules that haven’t yet been triggered by users?
- No tracking of visits with no activity: For Recordings, Forms, and Heatmaps, Hotjar doesn't save data with no tracked usage. Recordings are insightful because they allow you to see what visitors do when they visit your site. If the visitor doesn't interact with the site and leaves immediately, there is no point in recording the visit because this would clutter the recordings list with useless recordings which you would need delete.