Hotjar works with the vast majority of technologies used to create websites, however, there are some platforms that Hotjar cannot be used on due to technical limitations.
If you do not see the platform you are using on this list, reach out to our support team, and we will investigate into whether or not Hotjar can be used to gain insights from your site.
|Name||Reason not Compatible||Last Verified|
|January 17th, 2019|
Tools and Frameworks
|Name||Reason Not Compatible||Last verified|
|Polymer||Polymer uses the shadow DOM and requires different shims for different browsers, making it impossible for us to track at this time.||January 17th, 2019|
|TinyMCE||TinyMCE creates an iframe within which the text is edited on the page. As a result, Hotjar is unable to track the text that is entered in the iframe (since scripts can't see inside iframes).||January 17th, 2019|