If your account is benefiting from our previous billing version, the account owner will see a note similar to the one shown below on the Plans & Billing page together with a link to the plans and prices applicable to your account.
If this note is not present on your "Plans & Billing" page, it means you are on the latest billing version.
Hotjar Billing Versions
The billing versions listed below are organized from the most recent to the oldest. Click the billing version name for further detail on the plans and pricing structures.
Keeping your current billing version
The latest billing version, Billing Version 2, will go into effect when your subscription is canceled for any reason for 30 days or longer.
Billing Version 2 (latest)
You started a paid subscription after September 4, 2017.
Billing Version 1
You started a paid subscription between April 1, 2015 - September 3, 2017 and have remained a paying customer since.