Plan availability
Ask customers can access Survey responses export, User lookup, and deletion request features.
Observe customers can access User lookup and deletion request features.
Book a call with our Sales team, to learn more about Scale plan features. Ask customers can access Survey responses export, User lookup, and deletion request features. Book a call with our Sales team, to learn more about Scale plan features.
Observe customers can access User lookup and deletion request features.
The Hotjar API allows you to make Hotjar data available to external tools and streamline related processes. This can save you time, improve your insights by merging Hotjar data with information from other sources, and automate procedures like data deletion. This article steps through how to set up the Hotjar API.
After setting up the Hotjar API, see our Hotjar API Reference for guidance on how to use it. For a broader understanding on the Hotjar API and possible use cases, see our article on What is the Hotjar API?
How to generate API credentials
Only Administrators can generate credentials
The ability to create API credentials is only available to user's with Admin permissions set in their Hotjar Organization.
Visit your Settings page, then click API to view your API page.
Select the Organization in your Hotjar Account for the API credentials.
Enter a Credential name.
Select the Scope for the API credentials.
This allows you to limit the API feature scope. For more details on what you can do with the Hotjar API, see our What is the Hotjar API article and our Hotjar API Reference.
Click Generate credentials.
Previously generated credentials will be shown on the API page. After generating your API credentials, see our Hotjar API Reference for guidance on using the Hotjar API.
How to delete API credentials
Visit your API page.
Identify the relevant API credentials for deletion.
Click the Delete credentials button.
This will remove the generated API credentials.