The Observe Scale plan gives you access to all Hotjar tools and features. With this plan, you unlock premium options for the most customized analytics and quality insights.
With Observe Scale, you can use the most advanced Hotjar features designed for Recordings and Heatmaps as well as benefit from the highest session coverage.
In this article, you can learn more about:
- Tools available only on the Observe Scale plan
- Advanced features available on the Observe Scale plan
Tools available only on the Observe Scale plan
With the Observe Scale plan, alongside Recordings and Heatmaps, you also get access to the following premium Hotjar tools:
- Funnels help you measure conversion rates and understand why users drop off by zooming into relevant recordings. You can create funnels that consist of several steps and then compare the performance of different user groups by applying relevant filters.
- Trends allow you to explore and understand custom metrics and uncover user behavior trends. You can visualize these metrics in charts, track them over time, and add them to your Dashboards to always stay on top of conversions and product usage.
Advanced features available on the Observe Scale plan
You'll also get access to the following advanced features:
The console tracking feature captures JavaScript console errors that your users are experiencing during a session. You can view console errors in the recording playback and zoom out to view a trend or other recordings of the same error occurring.
Applying the Error filter helps you refine your session data based on console errors. This enables you to identify issues on your site, investigate the cause, and prioritize a fix. You can also use our Jira integration to create Jira issues directly from Hotjar based on the errors you've discovered.
With Hotjar API, you can automate the user lookup process, which helps you stay compliant with the mandatory procedure of deleting user data required by GDPR.
SAML SSO reduces security risks by providing a single authentication point. With the Observe Scale plan, you get access to this advanced method of user authentication, which allows you to ensure the highest level of security for your company.