How do we protect your data?
How can you obtain additional protection?
It's worth keeping in mind that when running public user testing on Engage, you'll be sharing your IP with people outside of your core team.
While we track down the best testers we can find to participate in your research, these participants are not directly controlled or employed by Engage. We connect you to them so that you can hold a productive conversation and run effective research.
We recommend that you find ways to avoid sharing sensitive IP with your customers during your research. Engage is not a good fit for super secret stealth mode products and launches. Instead, think of PingPong research as a semi-public beta test of your designs and ideas.
If it's important for your company to have extra legal protection, we recommend creating a simple 1-page NDA and asking the participant to sign this before or at the beginning of the session. Don't forget to inform testers in advance by including a reference to the NDA requirement in your research description and a screener question to make sure they will be happy to sign an NDA.