Invoice/Bank Transfer cannot be done for Agencies
Invoicing is only available on an annual cycle for our Business plans or higher, however, it is not available for agencies or accounts with multiple Organizations.
If you would like to get started with the annual estimate, please send the information below by clicking the Help widget below or emailing firstname.lastname@example.org
- Name of primary contact:
- Email to receive the estimate:
- Email of the account owner:
- Your desired Business plan:
- Organization name:
- Hotjar Site ID/URL:
- Street and house number/apartment:
- Post/ZIP code:
- Verified VAT number (Only for EU companies):
An estimate for the annual subscription will be sent and once it has been accepted, we can share the formal invoice. When we have received a PO or payment confirmation, we will update and lock your annual subscription for the year.
There is no annual discount for invoice or bank transfer
Customers paying yearly via bank transfer don’t receive the 10% discount available to those paying in-app via credit card or Paypal on our V2 billing version.
How do I downgrade once I've paid annually?
Once you’ve paid via invoice your plan type will be locked within our interface. In order to alter your plan settings, contact our Customer Success Management team or our Support team for further assistance.
How can I find my invoices for monthly payments?
What are other payment methods available?
Information on other acceptable methods of payment can be found within our Payment Methods article.