You can downgrade your Hotjar account at any time.
Go to Plans & Billing from the Settings menu.
Choose either the BASIC or the PLUS plan and select Apply Change.
If you want to find out more about what each of our subscription plans include, we have a feature comparison available here.
Deleting your Hotjar Account
If you wish to delete your Hotjar account, check out our Deleting your Hotjar Account Guide.
Enterprise-grade Data Collection
Hotjar also offers Enterprise-grade data collection, allowing you to scale up your sample size or eliminate it entirely.
Contact us now for a no-obligation consultation.