Only Admins and Account Owners have access to edit Organization and Site names
You can find what your user permission allows in our User Permissions Guide.
You can change Organization and Site names from within your Hotjar account.
Go to Sites & Organizations within the Settings menu.
From here, it is possible to edit either:
Editing the Organization's name
Click on the drop-down menu and select Edit Organization.
Type the Organization's new name in the Organization Name field.
Click Update to confirm changes.
Editing a Site's URL
Click on the gear icon on the site you'd like to edit.
Type the new URL in the WEBSITE field.
Click Update to confirm changes.