Your one-stop for information on Hotjar plans and pricing:
- Where to find plan prices?
- What does each plan include?
- What happens when you go over your plan's daily pageview limit?
Where to find plan prices?
Our plans are on a per-site basis. This means each site will have it's own plan. If you became a paying customer on or after August 3, 2020, find all of our information on our current pricing at Hotjar pricing.
Did you become a customer before August 3, 2020?
If you became a customer before August 3,2020 you might be benefiting from a previous version of our plans and pricing.
What does each plan include?
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Heatmaps |
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Basic |
Plus |
Business |
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How many Heatmaps can I have? |
3 at one time. You can delete old ones to make room for new ones. |
UNLIMITED |
UNLIMITED |
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How many pageviews can each Heatmap have? |
1,000 per Heatmap |
1,000 or 2,000 per Heatmap |
1,000, 2,000, or 10,000 per Heatmap |
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Recordings |
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Basic |
Plus |
Business |
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How many Recordings can I have stored? |
300 at one time. You can delete old ones to make room for new ones.
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UNLIMITED |
UNLIMITED |
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How many Recordings can I capture in one snapshot? |
100 Recordings |
2,000 Recordings |
Continuous Daily Recordings Each Site on your account has a daily Recording rate separate from the pageview collection rate used by Heatmaps, Forms, and Funnels reports. See your plan's Daily Recording limit: |
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Do I have access to Continuous Daily Recordings? |
No |
No |
Yes |
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Forms |
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Basic |
Plus |
Business |
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How many Forms can I track at one time? |
3 Forms at one time. You can delete old ones to make room for new ones.
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UNLIMITED |
UNLIMITED |
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How many sessions can I track for each Form? |
1,000 per Form report |
1,000 or 2,000 per Form report |
1,000, 2,000, or 5,000 per Form report |
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Funnels |
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Basic |
Plus |
Business |
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How many Funnels can I have set up at one time? |
3 Funnels at one time. You can delete old ones to make room for new ones.
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UNLIMITED |
UNLIMITED |
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How many sessions can I capture on each Funnel? |
UNLIMITED |
UNLIMITED |
UNLIMITED |
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Feedback Tools: Polls, Surveys, and Incoming Feedback |
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Basic |
Plus |
Business |
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How many Feedback tool widgets can I have at one time? |
3 of each kind. You can delete old ones to make room for new ones. |
UNLIMITED |
UNLIMITED |
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How many responses can I get with widgets? |
UNLIMITED |
UNLIMITED |
UNLIMITED |
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Advanced Features |
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Basic |
Plus |
Business |
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No |
No |
Yes |
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Targeting |
URL Only |
URL and JavaScript triggers |
URL and JavaScript triggers |
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Start recording visitors on specific pages |
No |
Yes |
Yes |
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Manual |
Manual and automatically using JavaScript |
Manual and automatically using JavaScript |
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No |
Yes |
Yes |
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Visited URL, Exit URL, Landing URL, Session Duration, Page Count, Tags, Favorite, Hotjar User ID, Country, Device, Browser, and Operating System. |
Same as Basic. |
All of the previous filters plus Referrer URL, Rage Click and U-Turn* |
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Choose percentage of visitors who will see Feedback widget |
No |
Yes |
Yes |
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No |
No |
Yes |
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Remove Hotjar logo from Feedback tools and shared Heatmaps/Recordings |
No |
No |
Yes |
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No |
No |
Yes |
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Data Retention |
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How long is my data stored? Learn more about data retention here. |
Analytics Tools: 365 days from the date the data was collected. (Recordings, Heatmaps, Funnels, and Forms) Feedback Tools: Indefinitely (Polls, Surveys, and Incoming Feedback) |
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* These filters are currently only available on our V2 and V3 Business plans. See what version of the Business plan you are on. To switch to our latest billing version to gain access to these features, reach out to our support team.
What happens if I have more pageviews than the plan allows?
If your site gets more pageviews than the plan limit, Hotjar will collect data from a sample of your site’s daily traffic. There are no overage charges.