You must have Account Owner access
No other team member besides the Account Owner can update payment details. If you are not an Account Owner, you will not have access to the payment details section.
For help with updating your invoice details such as company name, address, VAT/GST number visit our How to Update Invoice Details article.
Updating your payment details
Go to your Plans & Billing page.
Click on Edit inside the Payment Method box.
Update your new payment details.
Either credit cards or PayPal information can be added to the payment field.
For more information on our payment options, visit our Payment Methods article.
If you're seeing a payment failure, please check our article on Why Hasn't my Payment Gone Through?
You may be asked to verify bank details when editing payment details but you will not be charged until your next billing date
Any updates to billing details may require additional bank verification. You won't be charged today for the amount in your bank's verification window when editing payment details. You'll be charged for your subscription at your next billing date.
Deleting your payment details
Deleting your payment details requires all Sites to be on the Basic plan
Before deleting your payment details, you'll need to downgrade any Sites currently on a paid plan to our free Basic plan.
Go to your Plans & Billing page.
Downgrade any Sites that are on a paid plan to our free Basic plan.
Click on Delete inside the Payment Method box.
Click on Delete payment details to confirm deletion of your payment details.
