You must have Account Owner access
No other team member besides the Account Owner can update payment details. If you are not an Account Owner, you will not have access to the payment details section.
Updating your payment details
Go to Plans & Billing.
Click on Edit inside the Payment Method box.
Update your new payment details.
Either credit cards or PayPal information can be added to the payment field.
For more information on our payment options, visit our Payment Methods article.
You may be asked to verify bank details when editing payment details but you will not be charged until your next billing date
Any updates to billing details may require additional bank verification. You won't be charged today for the amount in your bank's verification window when editing payment details. You'll be charged for your subscription at your next billing date.
Deleting your payment details
Go to Plans & Billing.
Click on Delete inside the Payment Method box to remove the payment details.
Click on the Yes, Delete Payment Method button to confirm deletion.
You should see a green success message if your payment was successfully removed.
Are you getting an error message?
If you have experienced payment failure, please reach out to our support team so that we can re-process your payment.