Account Owner permission is required to make some of these changes
Only the Account Owner is able to cancel plans and see the Plans & Billing page.
To cancel your plan, downgrade the site(s) to our Basic, free for life, plan. The Account Owner can do this at any time from the Plans & Billing page by using the Data Collection Rate drop-down menu.
Downgrading to Basic will cancel your recurring plan so that you will not be charged again. You will still retain the plans you paid for until the end of the current billing cycle.