Automatic yearly payments in-app
Access to your Plans & Billing page
Only Account Owners can access the Plans & Billing page and can alter plans.
Go to the Plans & Billing page.
Choose the Data Collection Rate for your Site and click Update Plans.
Verify Your Organization Details.
Set your payment details.
You will be charged for a year immediately once the upgrade has gone through. If you are upgrading in the middle of a billing cycle, you will be billed at a pro-rata rate.
Accepted payment methods are Credit Card and PayPal. Payments via invoice/bank transfer cannot currently be done in-app, although you can pay manually using invoice/bank transfer. Check out our Payment Methods article for an overview of all payment options.
Click Set Payment Details to confirm purchase.
Yearly payment is non-reversible
Manual invoice payment by bank transfer
Payment by bank transfer/invoice is limited to Scale Plans
Invoicing is only available for our Scale plans and accounts spending 389 $/€ or more per month.
Customers making yearly payments via manual invoice DO NOT receive the 20% discount available to customers that pay in-app via credit card or PayPal.
If you would like to get started setting up a manual invoice payment by bank transfer, reach out to our Sales team for a yearly estimate.
An estimate for the yearly subscription will be sent and once you've accepted, we can share the formal invoice. When we have received a purchase order or payment confirmation of the bank transfer, we will update and lock your yearly subscription for the year.
How do I downgrade once I've paid via a yearly invoice?
Once you’ve paid via invoice, the plan you've subscribed to will be locked within our interface. In order to alter your plan settings, contact our Support team for further assistance.
How can I find my invoices for in-app yearly payments?
What other payment methods are available?
Information on other acceptable methods of payment can be found within Payment Methods.