On 4th February 2019 at 21:21 CEST / 15:21 EST, our engineers identified an issue which was causing elevated error rates when attempting data collection. This issue was resolved at 22:29 CEST / 16:29 EST.
Why did this issue occur?
This issue occurred while attempting to fix a separate issue that regularly causes slowdown on our data collection endpoints.
What effect did this issue have on my site?
This issue should not have had any noticeable effect on your site.
What effect did this issue have on my data?
For the duration of the incident, we may have been unable to collect data.
What are we doing to ensure it doesn’t happen again?
We will be rolling out this fix using a separate method that does not trigger this issue.