On Wednesday, 27th March at 10:20 CEST / 05:20 EST, our engineers identified an issue with IE11 support.
Why did this issue occur?
An update to our codebase was made that prevented the Hotjar script from running correctly on IE11 browsers.
What effect did this issue have on my site?
Hotjar widgets do not load, and errors may be raised inside the browser console for visitors using IE11.
What effect did this issue have on my data?
Data from 26th March 17:40 CEST until 27th March 11:26 CEST for visitors browsing using IE11 has not been collected.