By default, Hotjar does not provide a way for Hotjar User IDs or collected data to be linked to your internal IDs or other data you have about your users.
Once user attributes are being sent to Hotjar, you can
- Filter Recordings by User Attributes (and User ID), as well as view User Attributes within a Recording.
- Target Surveys and Incoming Feedback widgets by User Attributes (this does not pass the values to responses)
- Perform Visitor Lookup and deletion requests by User ID
More information on how to get started with User Attributes can be found in How to Set Up User Attributes.