The Recordings section of Insights is split into three main pages, each with their own guide article. We also have a Recordings troubleshooting FAQ.
- Recordings playback list: You're here! This is where you find, filter, and access Recordings.
- Recordings configuration: This is where you start or configure Recordings capture.
- Recordings player: This is where the magic happens! See how users interact with your site.
- Recordings troubleshooting FAQ: Having any trouble with Recordings? Look here!
Exploring the Recordings dashboard
When you open up Recordings, you’ll see the Recordings playback list and a range of other tools.
Let's walk through it, and help you find more information about what you can do with each tool.
- Playback list
- Filters
- Segments
- Snapshot & Recording Configuration
Not seeing this interface yet?
When you open your Recordings dashboard for the first time, if you've not yet set up a Recordings Snapshot, you'll be prompted to create one.
1. The Recordings list
Each row in the Recordings list is a separate Recording. You can access each Recording by clicking on the Play icon.
The list allows you to sort Recordings according to session attributes by clicking on the list headings. The "^" or "˅" icon informs the direction of the sort, either ascending or descending order.
You can show/hide different headings by clicking on the dropdown menu to the top-right of the playlist, next to the Export Recordings button. These session attributes correspond with values present inside the session attributes found inside the Recording player for each Recording.
If you need the data from your Recording list as a CSV, you can click the cloud-shaped button in the top right to have an email with the CSV sent to you. You can read more about Exporting Recordings' metadata.
Some data types provide more information in a tooltip from within the Playback List. To activate a tooltip, hover over the data entry.
The Recordings list also allows you to manage Recordings, including sharing, favoriting and deleting Recordings.
Learn more about deleting Recordings.
2. Filters
You might have hundreds or thousands of Recordings that you’ll want to quickly search through. Filters let you quickly search through your Recordings, giving you a list of those that match the filters you choose.
For example, you might only be interested in people who visited your sign-up page but failed to sign-up, in the past 7 days. To see these visits you can click +Add Filter, and select the relevant filters.
Learn more about searching through Recordings using Filters.
3. Segments
Segments let you save these filters to quickly apply these filters again in the future. Rather than having to set these filters up each time, you can save them as a Segment, and click this Segment to apply them again at the click of a button.
You can read more about subsetting Recordings using Filters and Segments.
4. Snapshot configuration
Here's where you can see at a glance how many Recordings you have left to collect in your current snapshot, and access the configuration page by clicking on the cog icon.
Once you click on the cog, you have two options:
- Stop Recordings: disables any active Recording snapshot
- Edit Settings: make changes to or restart your active Snapshot. Read more about options from the Recordings configuration hub.
If you have finished collecting Recordings, you will not see this option, and will instead see a green Start Recordings button at the top of your Recordings dashboard.