Hotjar Funnels and Forms have been retired
Head to our recent blog post for more information on our decision. Forms and Funnels will be fully retired by December 14th, 2020 for all accounts. Accounts made after August 24th, 2020 will not have access to these tools.
In the meantime, we compiled a few workarounds on how you can use our other tools to track your funnels and forms.
Funnel reports can be both edited and copied from your Funnel dashboard. In either case, Funnel data is regenerated from the past 90 days of data collected.
Editing Funnels
Click on the arrow next to View Funnel in the Funnels dashboard:
Click Edit
Edit Funnel
You can do anything you normally would when creating a Funnel. This includes:
- Inserting steps, by clicking + Add Another Step.
- Changing step names, by editing the name field.
- Moving steps, by clicking and dragging a step.
- Changing the targeting rules for existing steps, by selecting alternative targeting rules and editing the page URL.
- Deleting steps, by clicking on the trash can icon.
Click Create Funnel
After a few minutes, the Funnel should regenerate the past 90 days of data.
Important information for editing Funnels created prior to May 26th
Due to an incident with Funnels, editing Funnel reports which include historical data older than 26th of May will result in a loss of data. We strongly recommend copying reports and making the changes to the copy rather than editing them to avoid data loss.
Copying Funnels
Copying Funnels allows you to create a new Funnel report, based on an old one, without losing the old data. Once copied, Hotjar generates a new Funnel report using the same settings as the old one.
Click on the arrow next to View Funnel in the Funnels dashboard.
Select Create a Copy.
Edit the Funnel if necessary.
Click Create Funnel.
After a few minutes, the Funnel should regenerate the past 90 days of data.