Funnel reports can be both edited and copied from your Funnel dashboard. In either case, Funnel data is regenerated from the past 90 days of data collected.
Bug preventing Funnel regeneration prior to May 26th, 2019
On June 10th, 2019, we identified an issue which resulted in the loss of some funnel data prior to May 26th. There are two ways this may affect your report:
1) Editing existing Funnels: if you update a report created prior to May 26th, this will result in only seeing Funnel data after May 26th. Therefore, we strongly recommend copying reports rather than editing them to avoid data loss. This will ensure you still have access to the old data. The new copy of the report will not include the lost data.
2) Creating new Funnels: for scripts installed before May 26th, 2019, creating new Funnels will only show Funnel data after May 26th.
Editing Funnels
Click on the arrow next to View Funnel in the Funnels dashboard:
Click Edit
Edit Funnel
You can do anything you normally would when creating a Funnel. This includes:
- Inserting steps, by clicking + Add Another Step.
- Changing step names, by editing the name field.
- Moving steps, by clicking and dragging a step.
- Changing the targeting rules for existing steps, by selecting alternative targeting rules and editing the page URL.
- Deleting steps, by clicking on the trash can icon.
Click Create Funnel
After a few minutes, the Funnel should regenerate the past 90 days of data.
Important information for editing Funnels created prior to May 26th
Due to an incident with Funnels, editing Funnel reports which include historical data older than 26th of May will result in a loss of data. We strongly recommend copying reports and making the changes to the copy rather than editing them to avoid data loss.
Copying Funnels
Copying Funnels allows you to create a new Funnel report, based on an old one, without losing the old data. Once copied, Hotjar generates a new Funnel report using the same settings as the old one.
Click on the arrow next to View Funnel in the Funnels dashboard.
Select Create a Copy.
Edit the Funnel if necessary.
Click Create Funnel.
After a few minutes, the Funnel should regenerate the past 90 days of data.
Important information for copying Funnels created prior to May 26th
Due to an incident with Funnels, copying Funnel reports created prior to 26th of May will result in a loss of data. Data that is not be reflected in the copy of the Funnel will still remain in the older version of the Funnel.