On 2019-07-16 at 12:50 CEST / 06:50 EDT, our engineers identified an issue which caused recordings to be cut off prematurely before the user has left the site.
Why did this issue occur?
The issue was due to refactoring of some tracking script code that was rolled out at 12:00 CEST / 05:00 EST.
What effect did this issue have on my site?
This issue had no effect on your site.
What effect did this issue have on my data?
During this issue's duration, you may have seen more, and shorter, recordings than normal.