On 2019-07-18 at 11:55 CEST / 05:55 EDT, our engineers identified an issue which was causing our assets to be delivered very slowly from our CDN.
Why did this issue occur?
Our CDN provider made a mistake when migrating our service to a different server, resulting in the outage.
What effect did this issue have on my site?
Due to the way we load our script on your site, doing so asynchronously, the effect in most cases should have been unnoticeable to end users. In some cases, they would have seen slightly slower complete loading times on their first page load from your site.
What effect did this issue have on my data?
The issue did not affect data collection, provided the visitor did not leave the page before the script downloaded to their browser.
What will we do to prevent this from happening in the future?
We're going to look into ways to mitigate the effect of CDN outages, and alert us faster when they occur.