On 2019-07-18 at 11:55 CEST / 05:55 EDT, our engineers identified an issue which was causing our assets to be delivered very slowly from our CDN.
Why did this issue occur?
It remains unclear exactly what issue our CDN provider was having, but they have promised us a full report will be coming.
What effect did this issue have on my site?
Due to the way we load our script on your site, doing so asynchronously, the effect in most cases should have been unnoticeable to end users. In some cases, they would have seen slightly slower complete loading times on their first page load from your site.
What effect did this issue have on my data?
The issue should not have affected data collection, provided the visitor did not leave before the script downloaded to their browser.
What will we do to prevent this from happening in the future?
Until we know more, it's not clear if we were at fault in this incident, but we will update here when we know.