Hotjar Surveys can be used to recruit user testers from visitors to your site.
Visit your Surveys page and click on New survey.
Enter a name for your Survey.
Select the Location of your survey.
To have the survey appear on your website, pick one of the following options:
- Popover
- Button
- Embedded
- Full Screen
To learn more about each type of survey, check out What is a Hotjar Survey?
As the first question type, select Statement from the dropdown menu.
The Statement question type allows you to invite website visitors to participate in testing. It does this by displaying custom text without providing a response field or answer choices. Statements contain a title field and an optional description field. For example, you could offer a prize to get a user's attention. For example, "Want to win a $20 gift card by helping us improve our site?"
Add further questions to better understand your testers and request their contact information.
Short text answer and Radio button question types are great for asking your users specific questions to see if they're the tester you're looking for.
| Question Type | Good for collecting... |
| Statement | Invitation and Description |
| Short Text Answers | Name, Email Address, Location, Phone Number, etc. |
| Radio Buttons | Gender and Age Group |
Finish configuring your Survey as desired.
For help with the rest of the Survey set up process, see our guide on How to Set Up Surveys.
Click Create Survey.
To ensure the Survey starts collecting responses from user testers right away, make sure to change the status to Active before clicking Create Survey.