Hotjar is currently having issues when it comes to downloading very long Heatmaps within Chrome. If you are getting a "failed-network" error, try downloading your Heatmap in a Firefox or Safari browser.
If Firefox and Safari are not working, reach out to our support team for further troubleshooting.
Unable to download or share Continuous Heatmaps
Continuous Heatmaps do not currently offer the option to publicly share, download or export (.JPG or .CSV). Our team is working on introducing this functionality. For more details on what features we plan to include with Continuous Heatmaps, check out our Product Roadmap.