For a listing of relevant guides, click on the phrase below that most closely matches what you're looking for.
I'm new and want an overview of...
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How to install — the Tracking Code, Events, User Attributes
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How to set up — Heatmaps, Recordings, Feedback, Surveys
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How to use — Dashboards, Highlights, Trends
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Hotjar's integrations with — Google Tag Manager, Slack, Zapier
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Compliance and legal — Cookie Information, Data Safety, Privacy & Security, Privacy Policy sample wording, Our company details
I need troubleshooting help with...
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Tracking Code — Single Page Apps, Verifying, Subdomains, Tracking Code troubleshooting FAQs
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Session data — Triggering session capture, Sampling, IP Blocking, Data suppression
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Heatmaps — Screenshots that don't look correct, Retaking a screenshot, Issues with Heatmap data, Heatmap FAQs
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Recordings — Tracking iframes, Triggering based on URL, Recordings troubleshooting FAQs
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Feedback and Surveys — Triggering based on URL, Triggering with User Attributes, Feedback and Survey troubleshooting FAQs
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Billing and Accounts — Changing your plan, Canceling your plan, Updating payment details, Email verification