Hotjar Funnels and Forms will be retiring from our product on December 14th, 2020. You can read more about why we’re making this decision in our blog post.
To help with the retirement, we compiled some of our best workarounds to collecting the data you need without a specific Hotjar Funnel or Form tool.
- How can I track interactions with my forms?
- What about Funnels, can I track User Journeys through my site?
- Pair with Google Analytics
- Direct Feedback from your users
Pair with Google Analytics
Pairing Hotjar with Google Analytics is something we love talking about. Check out Hotjar vs Google Analytics? Why You Need BOTH for insight on why. We believe using GA or similar analytics tools that focus on granular traffic data is a great way to complement the behavioral insights Hotjar captures.
To help you decide what sort of User Journeys you should focus on with Hotjar, you can map high traffic pages on GA, using their Funnels, and drill into the User Experience with Recordings, Heatmaps, and even Feedback tools to figure out what your users really want.
Direct Feedback from your users
User Feedback is the best way to tell exactly what your users think and feel about your site. For that reason, we have a set of tools that can also help you gauge why your users are dropping off your forms or funnels by asking them directly.
Incoming Feedback gives your users an easy way to reach out to you with suggestions and even bug reports. We’ve received insightful feedback into some of the features our own users would like to see from us just by using this tool, and we recommend that you give it a try, especially when testing new design changes or new features.
Learn more about our Incoming Feedback and some useful ways to use it in What is Incoming Feedback?