Recordings can be used to track a user's journey across different pages of a site. They can act as a powerful tool when it comes to monitoring a funnel, as you can see how the user interacts with each page and get valuable insight into their experience and actions.
Decide which parts of your funnel you want to monitor.
If you have an e-commerce site, you might want to understand why certain users did not complete the checkout funnel, or if you have a blog or newsletter subscription, you might want to know why users did not successfully sign up.
Here are some examples of funnel sections that you can monitor with Recording filters:
Users that come to your site through a campaign or specific page
Our Landing URL filters show you all the Recordings from a user's journey on your site that started on your targeted URL. This would be step 1 on your User Journey.
Users that dropped off during your checkout funnel
Use the Exit URL filter to track users who exited your site on any funnel step you'd like to monitor, like a product or cart page.
Users that completed your checkout funnel
The Visited URL filter can be used similarly to see how many conversions of the funnel occurred. Targeting a URL like your Thank You page can show sessions of successful purchases to help capture insight on what made that session different from a drop-off.
If you aren’t familiar with filters, head to What are Recording Filters? for more information.
Add the chosen filters to your Recordings based on the funnel you'd like to monitor.
Save the filter list as a Segment.
Saving these filters as a Segment, allows you to quickly and repeatedly access the Recordings of the funnel you are monitoring in your playlist for regular use. You can learn more in What are Recording Segments?
View the Recordings within the Segment.
Watch the individual Recordings within the Segment to monitor and better understand the user journey through your funnel!