Monitoring a user's journey across different site pages can be done using Recording filters. These can act as a powerful tool for tracking a funnel, enabling you to see user interactions with each page and get valuable insight into their experience and actions.
Decide which parts of your funnel you want to monitor.
If you have an e-commerce site, you might want to understand why certain users did not complete the checkout funnel. If you have a blog or newsletter subscription, you might also want to know why users did not successfully sign up.
Here are some examples of funnel sections that you can monitor with Recording filters:
Users that come to your site through a campaign or specific page
Our Landing page URL filter shows you all recordings from a user's journey that started on the URL matching the filter condition you provide. This would be step 1 on your user journey.
Users that dropped off during your checkout funnel
Use the Exit page URL filter to track users who left your site on a funnel step you'd like to monitor, like a product or cart page.
Users that completed your checkout funnel
The Visited page URL filter can be used similarly to see how many conversions of the funnel occurred. Setting the filter conditions for a URL like your Thank You page can show sessions of successful purchases. You can then compare what made sessions that converted different to those that resulted in a drop-off.
If you aren’t familiar with filters, visit What are Recording Filters? for more information.
Add the chosen filters to your Recordings based on the funnel you'd like to monitor.
Save the filter list as a Segment.
Saving your set of filters as a Segment, allows you to quickly and repeatedly access the recordings of the funnel you are monitoring for regular use. You can learn more in What are Recording Segments?
View the recordings within the Segment.
Watch the individual recordings within the Segment to monitor and better understand the user journey through your funnel.