In this article, we’ll show you how to use Survey templates. It's important to remember that when creating a Survey it will be in a draft state (Inactive) until you set your survey to Active in the last step of the creation process for your Survey.
Follow the steps below to learn how to create a Survey from a template. You can also watch the video below to learn how to use the Abandonment (or Exit-intent) Survey template.
On the top right-hand side of your Surveys page, click on the New survey button.
Use the categories and the search bar to find a template that suits your needs and click on it.
Choose your Survey settings.
Need setup help?
Check out How to Set Up Surveys for help with these settings.
Publish your Survey.
Once you're happy with the settings, select Active and click Create Survey to publish it.
After your Survey has collected some responses, see our article on How to view Survey responses for more details on filtering response data and checking your Survey's performance.