Account Management & Transfers
Change Account Owners, Transfer Sites, and Organizations
Learn how to make ownership changes and transfers within your Hotjar Account.
Account Settings
Understand your Hotjar Account and how to make changes within the platform.
- Why am I having trouble logging in?
- Why Do I See a Blank Screen After Logging in to Hotjar?
- How to Verify my Domain using DNS TXT
- Delete Your Hotjar Account
- How to Remove Hotjar Branding
- How to Change your Name, Password or Role
Sites and Organization Settings
Manage your Users, Sites and Organizations.
- How to Add Team members to an Organization
- What are Accounts, Organizations, and Sites?
- Team Member Permissions
- How to Add Organizations and Sites
- How to Delete Sites and Organizations
- How to Edit Organization and Site Names
Still need help?
Get help with common questions or reach out to our support team.
Webinars
Just getting started? Watch one of our pre-recorded weekly webinars, walking you through how to use Hotjar.