Hotjar has a balanced mutual Non-Disclosure Agreement (NDA) that we use for current users/customers and suppliers. Because this is our standard NDA and does not require any changes, we don't require any minimum subscription requirements to sign as is. In doing so we commit to safeguarding their confidential information as laid down in the provisions of the NDA. In return we seek the same commit via this mutual agreement.

In the course of providing our service, Hotjar may process personal data on your behalf. In order to outline specifics of how we will perform this processing and what our obligations are as well as the obligations of our users/ customers we’ve developed a Data Processing Agreement (DPA). Because this is our standard DPA and does not require any changes, we don't require any minimum subscription requirements to sign as is. This document forms part of a contract of service with Hotjar (as the Data Processor) and our users/customers (as the Controllers). The DPA reflects the parties’ agreement with regard to the processing of personal data performed using our service.

We take data privacy and security very seriously and have outlined the most important aspects of what we do here.

These Terms of Service (the “Agreement”) are a legal agreement between You as the user and Hotjar Limited that governs Your limited, non-exclusive and terminable right to the use of the Hotjar Site and Services as defined herein. By clicking on the "Start Using Hotjar" button, or otherwise making use of the Services, You agree to be bound by the terms of this Agreement. If You do not agree to this Agreement, You must not sign up for an Account and shall not make use of any of the Services or the Site. In the case that you'd like to suggest changes, we will use an Addendum to our Terms of Service but should be limited to the critical needs to do business with Hotjar.

You can find all our Public company details on this document.

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