Click on New Form from the Forms section of your Hotjar admin.
Forms do have some limitations
Hotjar Form Reports currently have a few limitations. See Troubleshooting FAQs for Forms for a shortlist of other limitations.
Select your Snapshot size.
Snapshot size will determine how many sessions Hotjar will track your Form for before it considers the Form Report as complete.
Enter the name of your Form and the URL it is on.
Click Load Forms On Page.
Not working?
If Hotjar is unable to load your Form, check out Troubleshooting FAQs for Forms for more information on what is causing the issue.
Choose which Form you want to track.
If your page has multiple Forms, you will need to select the Form you wish to track. Currently, you can only track one form per page.
Confirm which fields to track.
At this point, you can also rename fields and re-order them. The way they are ordered now will determine how they appear in the Form Report later on.
The following Form input field types are supported:
- Text (short)
- Textarea (long)
- "Select" dropdowns
- Checkboxes
- Radio buttons
Once you add a Form to Hotjar, it will appear in your Forms list.
Forms List
The icon to the left of each Form shows you the status of each Form.
View your Form Report.
Once your Form is running and data is being collected, you can click View Report to see the full Form Report.
Example of Form Report
To get a better understanding of what all the Form metrics mean, have a look at Understanding the Form Report.
Not working?
You will need to wait a few minutes before you start to see data. If you know for a fact that your Form Report should have tracked interactions/submissions but you are seeing no (or incomplete) data, check out Troubleshooting FAQs for Forms for more information on why this could be happening.